• Information on Coronavirus (COVID-19)

    Dear Members,
    We take health and safety of our members and our member of staffs seriously. We are already aware of the growing concern of the coronavirus (COVID-19) and the important role of our members and our member of staffs in keeping healthy themselves. As the virus become greater concern in UK, we like to reiterate government advice which will be beneficial on keeping you safe.
    Wash your hands regularly and thoroughly with soap and water throughout of your visit to the gym.
    Always carry tissues with you and use them to if you catch your cough or sneeze if you do not have tissue use your sleeve and bin the tissue after use. There are paper towels available all the time at the gym floor and free weight area and studios, please do not hesitate to utilise them.
    Don’t touch your eyes, nose or mouth when your hands are not clean.
    Please use the antibacterial spray available to wipe down the equipment after use. If you are not able to find the spray in the gym floor, please kindly ask with one of our staff who will be able to further advise.
    We have provided antibacterial hand sanitiser gel at the reception please use it to sanitise your hand before entering the gym and going home.
    We advise anyone who is concerned that they may have encountered the virus to follow the government advice and self-isolate in the first instance and contact 111 for further advice. The latest Government advice is available here: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public
    We are continuing to monitor the situation closely and will update you with any further updates. We would like to thank you for taking above steps that are in the best interest of your health.

11Comments
  • Posted by Robert Moskal on March 18, 2020 at 3:01 pm

    Hi

    All gyms are likely to be forced to close within days. The government official advice is to avoid any clubs ect. Are you going to cancel existing debits when forced to close? I no longer intend to use Goldgym and will cancel the payment soon as my job is in the balance and your venue can not guarantee my safety.

    Regards

    Reply
  • Posted by M R on March 18, 2020 at 6:39 pm

    If gyms are closed will our membership fees be refunded

    Reply
    • Posted by Wael qrich on March 30, 2020 at 9:55 am
      in reply to M R

      I need to cancel my membership because of the virus and im out of work at the moment until the problem changes

      Reply
  • Posted by Member on March 19, 2020 at 6:03 pm

    Please confirm that you will be providing members with complimentary freezing of membership indefinitely until the Covid-19 crisis is over. Particularly those vulnerable with health conditions and over 70s. If you are unable to guarantee the safety of vulnerable members, or guarantee you are able to mitigate the spread of the virus during these troubling times, the only responsible thing to do is to close your doors. I look forward to hearing from you on the points above.

    Reply
    • Posted by sarla hirani on March 26, 2020 at 6:33 pm
      in reply to Member

      freeze my membership

      Reply
      • Posted by chie katsurai on April 5, 2020 at 5:58 pm
        in reply to sarla hirani

        Hi. I would like my gym membership to be frozen due to Corona. Other gyms are doing so but why your gym is not responding to those who have requested the same ?

        Reply
  • Posted by Aaron on March 20, 2020 at 5:39 pm

    Please confirm freezing of memberships until gyms are safe to use.

    Reply
  • Posted by william davidson on March 28, 2020 at 2:55 pm

    I want my membership frozen or cancelled since you no longer provide gym access; if this is not done, I will restrict your ability to withdraw funds. I am out of work due to the virus situation until who knows when.

    Reply

Leave a reply

Cancel reply