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Below you will find some of the questions along with the answers most commonly asked about our Membership. What’s included in my membership? All members automatically go on our First Steps to Fitness Program, this is a goal orientated program which because of it’s design enables instructors to coordinate and adapt all of our experience, facilities and services to suit your needs and your specific goals. The First Steps to Fitness Program is done on a one 2 one basis and is completely free of charge, on it you will receive: Step 1: A personalised lifestyle assessment At any point during your membership you can book in on any or all of the Steps. You will find that we are just as keen for you to reach and maintain your goals as you are! What makes Gold's Gym different? We have something money can't buy - a PASSION for what we do!
How often should I work out? How long should a workout be? There is no one answer to these questions. When you join Gold’s Gym one of our qualified fitness instructors will develop a personal program for you based on your current fitness level and goals. What is the difference between a fitness instructor & a personal trainer? Your fitness instructor will provide an initial and ongoing opportunity for you to discuss your fitness goals, and will help you to develop the best exercise program with you. The instructors are always available to answer any questions and will update your program at regular intervals, whenever you feel ready for a change we suggest every 3 to 4 months.
What happens if I lose my membership card? All members are required to present their membership card at Reception on every visit to the Club (entry may be denied without your card). Lost cards will be replaced at the member's expense. Can I take a break in my membership? Yes ! We offer memberships to be suspended for a minimum of 1 month to a maximum of 3 months (1 months notice required from your direct debit date) per £25.00 Can I transfer my membership to a friend? Memberships are transferable your friend will need to pay a transfer fee and take over your payments. (Transfers are not possible on discounted memberships.) I know someone who could benefit from membership... What should I do? If you introduce a friend while your membership is still current, you may be entitled to a referral gift as a thank you. Special forms are available from Reception during the period of a specific promotion. Retrospective introductions may not qualify you for any gift. Will the cost of my membership go up in the near future? Gold's Gym believes in value for money. We have recently cut our prices by over 40% in some branches. However membership rates may be changed from time to time in accordance with company policy. Can I use any Gold’s Gym Club? AS the largest chain of Health and Fitness clubs in the world with over 600 clubs world wide and in excess of 3 million members who range from Hollywood celebrities, professional athletes and people like you and us – we just want to look after your future health. With international clubs you will need to collect a special passport from your club to gain access whilst on holiday or business abroad for a period of 2 weeks. (Terms & Conditions will apply). Please contact club reception for more details. Services and Facilities Unlimited re-assessments and program reviews • Discounts on access to social functions If you have any further queries, please call one of our clubs on the following numbers and we will do our best to help you. Hanwell: 020 8840 0044 | Dagenham: 020 8593 5000
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